Privacy Policy | Tatweer

Welcome to the Tatweer educational platform.

We are committed to protecting the privacy of all platform users, including schools, students, teachers, administrators, and parents, and we process personal data in a lawful, secure, and transparent manner.

This policy aims to clarify:

The types of data we collect
How data is used
How data is protected
User rights
Responsibilities of schools and educational institutions

By using the platform, registering on it, or accessing its services, the user agrees to this privacy policy.

1. Definitions

Platform

The electronic educational system provided by Tatweer — an integrated e-learning platform.

User

Any person who uses the platform, including:
Students
Teachers
Parents and guardians
School staff
Administrators

School

The educational institution subscribed to the platform.

Personal Data

Any information that can be used to identify a user directly or indirectly.

2. Data We Collect

A. Registration and Account Data

Full name
Email address
Phone number
Username
Encrypted password
Gender
Date of birth
Profile picture (optional)

B. Educational and Academic Data

Grade level
Class or section
Subjects
Assignments and assessments
Grades and evaluations
Performance reports
Attendance and absence records
Learning activities
Academic comments and notes

C. Communication Data

Messages between students and teachers
Comments within classes
Virtual meetings
Audio or video recordings, where applicable

D. Technical Data

IP address
Device type
Browser type
Operating system
Activity logs within the platform
Login date and time
Cookies

3. How We Use Data

Data is used for the following purposes:

Educational Purposes

Managing the learning process
Tracking student progress
Creating academic reports
Delivering educational content
Organizing tests and assignments

Operational Purposes

Managing accounts and permissions
Technical support and customer service
Improving platform performance
Usage analysis and statistics

Security Purposes

Protecting accounts
Preventing fraud or misuse
Monitoring suspicious activity
Ensuring data integrity

Communication Purposes

Sending notifications and alerts
Communicating with schools, teachers, and parents
Sending service updates

4. Legal Basis for Processing

We process data based on:

User or school consent
Delivery of educational services
Legal and regulatory obligations
Legitimate interests of the platform

6. Data Protection and Information Security

We apply a range of security measures to protect information, including:

Encrypting data in transit and at rest
Protecting databases and servers
Firewall systems
Intrusion detection systems
Regular backups
Access control and permissions
Two-factor authentication for administrative accounts (where available)
Despite these measures, absolute security cannot be guaranteed for any electronic system.

7. Privacy of Children and Minors

Because the platform may be used by students below the legal age of consent, we commit to the following:

Collecting only the minimum data necessary
Using data for educational purposes only
Not sharing student data for marketing purposes
Enabling schools or parents to request data correction or deletion
Complying with local laws related to child protection

8. School Permissions

Schools are granted permissions to manage:

Student and teacher accounts
Educational content
Academic reports

Schools are responsible for:

Obtaining required consents from students or parents
Managing accounts appropriately
Protecting user data within the institution

9. Cookies

We use cookies to:

Save user preferences
Improve the user experience
Remember login details
Analyze performance and usage
Users may disable cookies in browser settings, but some services may not function correctly.

10. Data Retention

We retain data:

For the duration of service use or as required by the school
Or in accordance with legal and regulatory obligations
After data is no longer needed, it is securely deleted or anonymized.

11. User Rights

Users, parents, or schools may:

Request access to data
Correct inaccurate information
Request data deletion
Request data portability, where feasible
Object to certain types of processing

12. Cross-Border Data Transfers

Data may be hosted or processed on servers outside the user's country of residence, subject to appropriate data protection standards.

13. External Links and Services

The platform may include links or services from third parties, such as:

Video conferencing services
Payment services
Cloud storage services
We are not responsible for the privacy policies of those third parties.

14. Notifications and Messages

The platform may send:

Educational messages
Administrative alerts
Security notifications
System updates
Some notification types can be managed from account settings.

15. Account Suspension or Deletion

The platform or school may:

Suspend violating accounts
Restrict access
Delete accounts when terms are violated or the educational relationship ends

16. Changes to This Privacy Policy

We may update this privacy policy from time to time.

Users will be notified of material changes via:

Email
Platform notifications
Publishing the updated version on the website

17. Contact Us

Company name: Tatweer
Email: info@tatweer.academy
Phone: +971 558 590 505
Address: United Arab Emirates - Dubai

User Acknowledgment

By using the platform, the user acknowledges that they have:
Read this privacy policy
Understood how data is processed
Agreed to the terms stated herein

Comprehensive Privacy Policy for the Tatweer Platform