These terms and conditions govern use of the platform and the educational services provided through it for schools, students, teachers, parents, and administrators.
By using the platform, registering on it, or accessing any of its services, the user agrees to comply with these terms and conditions.
1. Definitions
Platform
- A multi-faceted platform carefully designed to suit students, teachers, and their linguistic and cultural levels.
User
- Any person who uses the platform, including:
- Students
- Teachers
- Parents and guardians
- Administrators
- School representatives
School
- Any educational institution that uses or subscribes to the platform's services.
Content
- All educational materials, files, texts, videos, assessments, messages, and data uploaded or shared through the platform.
2. Eligibility
The user acknowledges that they:
- Have the legal capacity to use the platform.
- Provide accurate information when registering.
- Use the platform only for legitimate educational purposes.
- Are responsible for safeguarding their login credentials.
- If the user is a minor student, use of the platform is under school or parental supervision.
3. Account Creation
A. Registration
- Some services may require creating a user account that includes:
- Name
- Email address
- Phone number
- Password
B. Account Responsibility
- The user is fully responsible for:
- Keeping login credentials confidential
- All activity conducted through their account
- Updating account information when needed
- The platform may suspend or delete violating or fake accounts.
4. Platform Use
The user must not:
- Use the platform for any unlawful purpose
- Post or upload offensive or non-compliant content
- Attempt to hack or disrupt the system
- Impersonate another user
- Distribute viruses or malicious software
- Misuse communication tools or virtual classrooms
- Use the platform for unauthorized commercial purposes
5. Educational Services
The platform provides services including, for example:
- Class management
- Uploading and sharing educational content
- Online assignments and assessments
- Virtual classes and meetings
- Academic reports
- Communication between schools, teachers, and students
- Services may be modified or developed at any time.
6. School Responsibilities
Schools commit to:
- Using the platform in accordance with applicable laws and regulations
- Obtaining required consents from students or parents
- Maintaining confidentiality of administrative accounts
- Not sharing educational data with unauthorized parties
- Assigning authorized users to manage the platform within the institution
7. Teacher Responsibilities
Teachers commit to:
- Using educational content lawfully
- Respecting student privacy
- Not publishing offensive or non-educational content
- Following educational and communication ethics
8. Student Responsibilities
Students commit to:
- Using the platform for educational purposes only
- Respecting teachers and other users
- Not sharing their login credentials
- Not cheating or misusing online assessments
9. Content and Intellectual Property
A. Platform Rights
- All rights related to the platform, including:
- Design
- Software
- Logos
- Databases
- Platform-owned content
- Are the exclusive property of Tatweer.
B. User Content
- Users retain rights to content they upload, but grant the platform the right to use, operate, and display it to provide the service.
C. Prohibited Content
- Uploading or publishing content that:
- Infringes intellectual property rights
- Violates laws
- Contains abuse, defamation, or incitement
10. Privacy and Data Protection
Processing of personal data is governed by the platform's privacy policy, which explains:
- How data is collected
- How data is used
- How data is stored
- How data is protected
- Use of the platform constitutes acceptance of the privacy policy.
11. Availability and Technical Support
We strive to provide the best possible service quality, however:
- We do not guarantee completely uninterrupted service
- The platform may be temporarily suspended for maintenance or updates
- Service may be affected by factors beyond our control
- Technical support is provided through official available channels.
12. Fees and Subscriptions
If some services are paid:
- The school or user must pay applicable fees
- All fees are non-refundable unless stated otherwise
- The platform may suspend services for non-payment
13. Suspension or Termination
The platform may:
- Suspend violating accounts
- Terminate access to the service
- Delete non-compliant content
- Take legal action when necessary
- Users may stop using the service at any time.
14. Limitation of Liability
The platform is not liable for:
- Any unlawful use by users
- Data loss due to causes beyond our control
- Temporary technical failures
- Content published by users
- Use of the platform is at the user's and school's own risk.
15. Indemnification
The user or school agrees to indemnify the platform against damages, claims, or losses arising from:
- Violation of these terms
- Misuse of the platform
- Infringement of others' rights
16. Changes to These Terms
The platform may amend these terms at any time. The updated version will be published on the website or app, and continued use constitutes acceptance of the changes.
17. Governing Law and Dispute Resolution
These terms are governed by the laws of the United Arab Emirates.
In the event of a dispute:
- Parties will first seek an amicable resolution
- If that fails, competent courts shall have jurisdiction
18. Contact Us
- Company name
- Tatweer
- info@tatweer.academy
- Phone
- +971 558 590 505
- Address
- United Arab Emirates - Dubai
User Acknowledgment
- By using the platform, the user acknowledges that they have:
- Read these terms and conditions
- Understood and agreed to them
- Committed to all regulations and policies related to the platform